Frequently Asked Questions
What are your CRM update rules?
EverReady is built on trust and ethics
We take care to synchronize only the data related to your professional activity on the companies and contacts present in your CRM.
- Contacts: EverReady analyzes email signatures to automatically feed your CRM. New contact is only carried out on companies already present in the CRM. EverReady does not create a new account / company in your CRM.
- Phone calls: EverReady logs phone calls longer than 1 minute, made during office hours (Monday to Friday, 8 a.m. to 7 p.m.) with contacts in your CRM.
For your private contacts, EveReady allows you to define a blacklist in your settings. - Emails: EverReady logs professional emails of more than 10 words addressed to a contact in your CRM.
Emails whose subject line contains one of the following words: personal, personal, private, confidential, personal, personal, private, confidential are not taken into account. - Calendar: EverReady records the appointments made with the contacts present in your CRM. Appointments tagged as "private" are not taken into account.
Reminder: At any time, from EverReady application, you can view and cancel all contact creations and updates made in your CRM.
Positioning of EverReady in relation to the RGPD and user privacy
Consideration of professional data only:
- Exclusion of emails with a public domain name (yahoo, gmail, hotmail, etc...)
- Exclusion of personal emails containing a keyword in the subject "personal", "personal", "confidential", "private", etc.
- Creation or update of contacts only on existing accounts in your CRM. No account creation by EverReady
- Traceability: Each creation has the date and the source
User privacy management:
- Collection of consent from each user to use EverReady
- EverReady connects only to the user's professional tools (professional email, CRM)
- Each user has a console that allows him to control and eventually cancel an update performed by EverReady