ROI observed: +2 hours saved per business engineer each week

Hello Soline, can you introduce yourself and tell us a few words about Hult EF Corporate Education?

I am General Manager at Education First, for our BtoB entity in France. Our job, within this entity, is to accompany employees of large French groups on all their training needs on the subjects of communication and collaboration around language training but also on all subjects of leadership and executive education.

What solution do you use to manage your activity?

At the heart of our system and without much surprise, we use the CRM solution Salesforce, in which we find all the data we need.

Why did you choose EverReady?

The genesis of EverReady within Education First was born from a strong need to have up-to-date data in our CRM but without it being a “pain” for the employees, starting with myself. On a daily basis, I meet a lot of customers, which means contacts to create and email histories to record. I quickly realized that it was not possible to spend so much time entering information that was already in my mailbox and phone. This was true for me, but also for the whole team.

So we approached EverReady to find a quick and efficient way to get all of that information up to date without having to deal with it, while also addressing a key issue to ensure employee adoption, which was that everyone could remain in control of the data imported into Salesforce as they did when they did it all by hand.

What results have you seen since implementing EverReady?

The immediate benefit of EverReady is the one we already observed during the pilot phase, namely an incredible efficiency and a productivity gain for all employees of more than 2 hours per week. And, beyond this productivity gain, it is also the certainty that the data is complete and up to date. We are thus guaranteed to have hyper-reliable dashboards to pilot the activity without having to enter anything, so much so that every day, we say to ourselves, thank God we have EverReady. Today, we simply couldn’t go back!